Track Your Order

Wondering where your order is? Here's the fastest way to find out.

Check Your Email

As soon as your order ships, we send a shipping confirmation email with a tracking number and a direct link to follow your package's journey in real time. This is the quickest way to see exactly where your order is. If you don't see it in your inbox, please check your spam or promotions folder — tracking emails occasionally end up there.

View Your Order History

You can also see the status of every order you've placed, including shipping and tracking details, by logging into your account. This is the best place to check if you've misplaced a confirmation email or simply want a full history of your orders with us in one place.

Log in to your account →

Order Processing Times

Most orders are processed and prepared for shipment within 1–3 business days. Once your order ships, delivery typically takes 7–14 business days domestically, or 10–25 business days internationally. For full details, see our Shipping Policy.

Still Can't Find Your Order?

If it's been longer than expected and you can't locate your tracking information, our Customer Care team is happy to look it up for you. Just reach out with your order number (found in your confirmation email) and we'll get you an update right away.

Declight
75-22 37th Ave
Jackson Heights, New York 11372
United States
Phone: 917-818-2839
Email: hello@declight.com
Hours: Monday-Friday, 9am-5pm EST